Glass, Door and Window Repairs for Landlords and Letting Agents in Kent

Repairs we do for landlords

• Misted double glazing: we replace just the sealed unit in uPVC, aluminium and timber frames, with a 5-year parts and labour guarantee against thermal breakdown.

• Broken glass: replacement single glass and double glazed units, including toughened, laminated, obscure and fire-rated glass.

• Windows that won't open, shut or lock: hinges, handles, locks, restrictors, seals and trickle vents.

• Doors: dropped or sticking doors, hinges, handles, locks and mechanisms, letterboxes, and bi-fold, sliding and patio door wheels.

• Conservatories: misted or broken roof and side panels, leaks, doors and seals.

• Fire-rated glass in fire doors and screens, and safety glass in doors and low-level panels.

• Catflaps and pet doors fitted into glass, if you allow pets.

Several repairs, one quote

A change of tenancy or a property check often turns up a list: a misted bedroom window, a patio door that sticks, a handle that's snapped. Send us a photo of each window or door with the address, and we'll quote for the lot. We're happy to quote for several properties at once.

Here's how it works. We survey and measure. Your new sealed units are made to measure, usually in 5 to 10 working days. Then we come back and fit them, and we'll do the other repairs on the same visit wherever we can.

We can arrange access with your tenant or collect keys from your letting agent.

Repair first, and honest advice

We don't sell or fit new windows or doors. We repair the ones your property already has, which is usually quicker and far less disruptive for your tenants. If a frame is past saving, we'll tell you straight, because we have nothing to gain from it.

Misted glass, condensation and cold rooms in winter

When the heating goes on, tenants start to notice misted windows. It helps to know which kind it is:

• Mist between the two panes that won't wipe off means the unit's seal has failed. We replace the sealed unit and keep the frame.

• Condensation on the room side of the glass comes from moisture in the home. Working trickle vents and windows that open properly help, and we repair both.

If a property still has its first double glazing, new units with low-E glass, argon gas and warm-edge spacers keep rooms warmer. The inside pane stays warmer too, so less condensation forms on it. That's our standard specification for every replacement unit.

Safety glass and fire-rated glass

When glass in a door or a low-level panel near the floor is replaced, it normally needs to be safety glass, toughened or laminated. In flats and shared houses, glass in fire doors and fire screens should be replaced with fire-rated glass. We'll tell you what each pane needs when we measure up.

Areas we cover

From our base in Ashford we cover rented homes along the M20 to Maidstone and West Malling, down to Folkestone, Hythe and Dover, and across east Kent to Canterbury, Faversham, Deal and Sandwich. We also cover Charing, Headcorn, Tenterden, and Romney Marsh, including New Romney, Dymchurch and Lydd, across to Rye in East Sussex. Sorry, we don't cover Margate, Ramsgate, Sittingbourne or Swanley.